Terms of Service

These terms apply to your use of our website and related services.

Last updated: 25 May 2026

1. Acceptance of terms

By using this website, you agree to these terms. If you do not agree, please stop using the website.

2. Who we are

This website is operated by INTEGRA ISBM SOLUTIONS LTD (Company No. 17166630). Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. You can contact us at sales@integraisbmsolutions.com.

3. Services and information

We provide information about ISBM parts and services. Product and service availability may change without notice. Technical content is provided in good faith but should be independently verified for your specific operational context.

4. Quotes, pricing, and orders

Pricing shown on the website is indicative unless confirmed in a formal quotation or order confirmation. Orders are subject to acceptance, stock availability and agreed commercial terms.

5. Safety policy

  • Qualified personnel
    • Installation, commissioning, maintenance, and operation must be carried out by suitably qualified and competent personnel.
  • Safe use of products
    • Customers are responsible for ensuring that all products are used in accordance with applicable safety regulations, operating procedures and manufacturer recommendations.
  • Liability disclaimer
    • Integra ISBM Solutions shall not be liable for any damage, equipment failure, production loss, personal injury, or consequential losses arising from improper installation, miscommissioning, misuse, unauthorized modification, or operation of supplied products and custom parts.
  • Customer responsibility
    • Customers are responsible for verifying that supplied products and custom-engineered solutions are suitable for their intended application and operating environment before use.
  • Compliance with local regulations
    • Customers must ensure compliance with all applicable health, safety, environmental and electrical regulations within their country or facility.

6. Acceptable use

  • You must not misuse this website or interfere with its operation or security. You must not upload malicious code or attempt unauthorized access to systems or data.
  • You must not use automated tools to scrape data in breach of applicable law.

7. Intellectual property

Website content, branding, text, graphics and materials are owned by or licensed to Integra ISBM Solutions. You may not reproduce or redistribute content without prior written permission.

8. Liability

To the fullest extent permitted by law, we exclude implied warranties and are not liable for indirect, consequential, or business interruption losses arising from website use. Nothing in these terms excludes liability that cannot be excluded under UK law.

9. Third-party links

This website may include links to third-party services. We are not responsible for third-party content or policies.

10. Changes to terms

We may update these terms from time to time. Changes take effect when published on this page.

11. Governing law

These terms are governed by the laws of England and Wales, with courts of that jurisdiction applying.

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